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Community Choice Case Study

Why did you enlist us for help? Community Choice is a $1B asset credit union headquartered in Michigan with an eye on growth and providing an...

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Is Your Digital Experience One You Are Proud Of?

Not too long ago, online banking was still considered an add-on service to physical locations. But we have reached the point with many customers...

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Ten Things You Need for a Successful Vendor Evaluation

Vendor Evaluation Time Have you been asked by your management team to find other options for key vendor relationships that impact your...

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5 Areas a Financial Institution Should Review When Considering a Merger or Acquisition

Now might be the best time to consider a merger or acquisition (M&A) despite the uncertain environment. Technology is changing the way we bank daily,...

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Bill Pay Keeps Your Financial Institution Top of Wallet

Bill Pay Keeps Your Credit Union Top of Wallet and Top of Mind with Millennial and Gen Z Consumers Making up 55% of the U.S. population, millennial...

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How Can Financial Institutions Capitalize on the Economic Clout of Generation Z?

Gen Z does not have much interest in traditional banking. They were grandfathered into their families’ brick-and-mortar personal bank, and banking...

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Three Key Factors to Establishing a Successful Fraud Department

What is Fraud? Is fraud the wrongful or criminal deception resulting in financial or personal gain? Or is fraud a person/thing intended to deceive...

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Six Digital Transformation Trends of 2023

If you’re considering or are about to enter a digital transformation it’s no news to you there are many pieces to the puzzle to consider. In this...

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The Future is Open Banking

Virginia HeyburnDirector – Research, Insights & AdvocacyEngage fi (Formerly CU Engage)

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