Community Choice Case Study
Why did you enlist us for help? Community Choice is a $1B asset credit union headquartered in Michigan with an eye on growth and providing an...
Articles
Is Your Digital Experience One You Are Proud Of?
Not too long ago, online banking was still considered an add-on service to physical locations. But we have reached the point with many customers...
5 Areas a Financial Institution Should Review When Considering a Merger or Acquisition
Now might be the best time to consider a merger or acquisition (M&A) despite the uncertain environment. Technology is changing the way we bank daily,...
Bill Pay Keeps Your Financial Institution Top of Wallet
Bill Pay Keeps Your Credit Union Top of Wallet and Top of Mind with Millennial and Gen Z Consumers Making up 55% of the U.S. population, millennial...
How Can Financial Institutions Capitalize on the Economic Clout of Generation Z?
Gen Z does not have much interest in traditional banking. They were grandfathered into their families’ brick-and-mortar personal bank, and banking...
Three Key Factors to Establishing a Successful Fraud Department
What is Fraud? Is fraud the wrongful or criminal deception resulting in financial or personal gain? Or is fraud a person/thing intended to deceive...
Six Digital Transformation Trends of 2023
If you’re considering or are about to enter a digital transformation it’s no news to you there are many pieces to the puzzle to consider. In this...
The Future is Open Banking
Virginia Heyburn Director – Research, Insights & Advocacy Engage fi (Formerly CU Engage)
Cryptocurrencies are Disrupting the Banking Industry, and Financial Institutions Need to Get on Board
What was deemed a novelty a short time ago has morphed into a significant innovation in the financial industry—and it is here to stay. As reported in...