Engaging Perspectives

A go-to resource for bank and credit union professionals navigating the waters of future-oriented decisions.

2 min read

Why Understanding the Generational Shift in Banking is Key to Remaining Competitive

The banking industry is experiencing a shift in how its customers conduct their financial business. When the last of the Baby Boomer generation makes its way into retirement, the focus must be on Millennials and Gen Z, two generations with markedly...

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1 min read

CFPB 1033: Unpacking the Impacts on Financial Institutions

Open banking may be getting more... open. In October 2023, the CFPB proposed new rules under section 1033 of the Dodd-Frank Act that could...

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3 min read

Increase Member Engagement with High-Value Credit Card Loyalty Programs

With as much as 40% of an institution's Net Interest Income coming from payments, banks and credit unions cannot afford to get it wrong.

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2 min read

Deconstructing Debit Card Revenue Opportunities

With consumers increasingly favoring debit over credit, banks have a unique opportunity to capitalize on this trend by leveraging their partnerships...

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2 min read

Mid-Year Check Point: Understanding the State of the Economy and the Next Era in Banking

The mixed bag of challenges and opportunities the economy presents in the second half of 2024 is quickly becoming a catalyst for action. Conducting a...

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2 min read

The Future of Finance: Exploring Banking as a Service (BaaS)

In an era where technology is revolutionizing every aspect of our lives, the financial sector is no exception. The traditional banking model is being...

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2 min read

Three Key Factors to Establishing a Successful Fraud Department

What is Fraud? Is fraud the wrongful or criminal deception resulting in financial or personal gain? Or is fraud a person/thing intended to deceive...

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3 min read

How Can Financial Institutions Capitalize on the Economic Clout of Generation Z?

Gen Z does not have much interest in traditional banking. They were grandfathered into their families’ brick-and-mortar personal bank, and banking...

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3 min read

5 Areas a Financial Institution Should Review When Considering a Merger or Acquisition

Now might be the best time to consider a merger or acquisition (M&A) despite the uncertain environment. Technology is changing the way we bank daily,...

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2 min read

Is Your Digital Experience One You Are Proud Of?

Not too long ago, online banking was still considered an add-on service to physical locations. But we have reached the point with many customers...

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