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Dr. Art Harper: 9/4/25 2:21 PM
"Fair Banking for All" is a strategic principle focused on ensuring equitable, inclusive, and transparent access to financial services. For credit and debit card programs, this vision necessitates that financial institutions design and manage...
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2 min read
Fabio Biasella: 9/2/25 1:48 PM
The first half of 2025 is in the books. Credit unions managed the turbulence of these months with steadiness, showing modest but positive growth...
1 min read
James White: 8/27/25 10:25 AM
CRM was pitched as the brain of modern banking. Instead, it became a bloated filing cabinet that is expensive, unloved, overfed with bad data, and...
2 min read
Dr. Art Harper: 7/31/25 11:20 AM
Adapting to the digital currency landscape in the wake of JPMorgan’s Announcement
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Dr. Art Harper: 5/13/25 11:32 AM
Mastercard and Visa both recently unveiled powerful AI-enabled advancements that will change the payments industry. These announcements are not just...
4 min read
Andres Pasantes: 5/9/25 9:07 AM
In the early 1990s, I made a pivotal shift in my career, from traditional banking at Bank of America (originally NationsBank) to the evolving world...
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Dr. Art Harper: 4/1/25 9:26 AM
Financial institutions are refining their strategies and setting ambitious goals for the remainder of 2025 and beyond. Many institutions are...
2 min read
Megan Cummins: 3/10/25 10:25 AM
The banking industry as we know it is changing. While digital banking has reshaped the way customers interact with financial institutions, the next...
2 min read
Stacey McClure: 1/30/25 12:00 PM
In a world where personalized and seamless financial experiences are no longer a luxury but an expectation, traditional telephone banking and...
2 min read
Amy Martel: 12/23/24 3:24 PM
In today's rapidly evolving financial landscape, C-suite executives face unprecedented challenges in steering their institutions through a complex...
