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James White: 10/10/25 11:21 AM
Google, Mastercard, PayPal, American Express, and Coinbase quietly changed the script last week. They rolled out theAgent Payments Protocol, which lets autonomous AI agents pay bills, move money, and shop on behalf of their human owners. Credit...
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3 min read
Virginia Heyburn: 10/7/25 1:42 PM
These timeless lessons surfaced from a podcast discussion with John Cassidy, former CEO of Sierra Central Credit Union, Cathy Pace, former CEO of...
2 min read
Joe Dugan: 10/2/25 1:24 PM
At one time, Sears was unstoppable. Its name stood alongside America’s industrial greats. It built the tallest building in the world. It sold...
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Dr. Art Harper: 10/1/25 2:25 PM
When we see organizations making promises about buying or sharing your credit card portfolio, we need to understand all aspects of the decision.
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Fabio Biasella: 9/25/25 11:34 AM
Consumer sentiment is drifting south again. The University of Michigan’s index fell six percent in August and sits nearly fourteen percent below last...
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James White: 9/23/25 3:10 PM
Key Takeaways From This Blog: Despite billions invested in CRM platforms, most banks and credit unions still struggle with fragmented, unreliable...
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Dr. Art Harper: 9/17/25 1:39 PM
Fraud is evolving as quickly as the payments landscape itself, and credit and debit cards remain a prime target. For banks and credit unions, staying...
3 min read
Joe Dugan: 9/11/25 2:39 PM
After 30 years in this industry, I’ve seen “efficiency” become synonymous with downsizing. Since the early ’90s, when efficiency was only considered...
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Dr. Art Harper: 9/4/25 2:21 PM
"Fair Banking for All" is a strategic principle focused on ensuring equitable, inclusive, and transparent access to financial services. For credit...
2 min read
Fabio Biasella: 9/2/25 1:48 PM
The first half of 2025 is in the books. Credit unions managed the turbulence of these months with steadiness, showing modest but positive growth...
