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Joe Dugan

Sears and Amazon

2 min read

How the Histories of Sears and Amazon Can Inform the Future of Financial Institutions

At one time, Sears was unstoppable. Its name stood alongside America’s industrial greats. It built the tallest building in the world. It sold everything from socks to houses. It did so by mastering logistics and delivering goods directly to the...

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3 min read

Organizational Efficiency in Banking is Not About Downsizing, it’s About Alignment.

After 30 years in this industry, I’ve seen “efficiency” become synonymous with downsizing. Since the early ’90s, when efficiency was only considered...

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