Maximize Profits and Reduce Expenses

Engage fi took the time to uncover our needs operationally, short term and long term, so that they could focus on those areas in regards to not only pricing but service quality. The expertise in each area far exceeded expectations. Having each area (Network, Invoice Analysis, Brand, Credit and Debit) represented by someone with so much experience was really beneficial.

It was important for us to partner with a team that understood banks.

We started the process with Engage fi in hopes of gaining a little insight into the card contract renewal process; however, we began to learn and discover the opportunity to change and build it as a credit union core strength. We went far beyond negotiating prices and began our transformative journey in cards and network programs to make it a competitive advantage for the credit union and our members. We clearly could not have developed the strategy without the help, expertise, and partnership of Engage fi.

We all talk and like to give business to people we like, respect, and trust. Engage fi has done a good job of fostering partnerships among other banking colleagues to build relationships and connect banks with other banks.

We recently partnered with Engage fi to assist with a vendor negotiation. Their comprehensive analysis and insights uncovered opportunities we hadn't necessarily considered, prompting us to expand the scope of include a card brand project. The highlight was a substantial increase in brand incentives far exceeding our expectations. Engage fi's guidance demonstrated their deep expertise and commitment to our success. They are a valuable partner, and we look forward to working with them on future projects.