2 min read
Speed, Proof, Trust: The 2025 Banking Playbook Hurtles into 2026
Fabio Biasella: 1/8/26 2:59 PM
Key Takeaways from This Blog:
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Fabio Biasella: 1/8/26 2:59 PM
8 min read
The Durbin Loophole: Why Airlines Are Suddenly Obsessed with Debit Cards Again
Fabio Biasella: 12/18/25 2:38 PM
Key Takeaways from This Blog:
2 min read
The Digital Universal Banker, Now with Instant Rails
Fabio Biasella: 11/25/25 8:30 AM
Key Takeaways From This Blog: The Universal Banker is evolving into a digital, real-time advisor powered by AI, instant payment rails, and proactive...
2 min read
Mortgage Rate Movement and Retail Bank Strategy: When 6.35% Looks Like Opportunity
Fabio Biasella: 11/6/25 5:00 AM
Key Takeaways From This Blog: Mortgage rates still matter, but they’re no longer the primary force shaping the market. The real catalyst is...
1 min read
When Handle Time Hurts: The Hidden Risk in Call Center Engagement
Fabio Biasella: 10/17/25 11:49 AM
A member or customer calls with a question about their account. They wait one minute to speak with a person. The conversation takes five minutes. The...
1 min read
Two Economies, One Balance Sheet: Why Banks Must Serve Both the Haves and the Have Less
Fabio Biasella: 9/25/25 11:34 AM
Consumer sentiment is drifting south again. The University of Michigan’s index fell six percent in August and sits nearly fourteen percent below last...
2 min read
Finding Balance: What Q2 2025 Data Reveals About Credit Union Performance
Fabio Biasella: 9/2/25 1:48 PM
The first half of 2025 is in the books. Credit unions managed the turbulence of these months with steadiness, showing modest but positive growth...
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2 min read
Why Understanding the Generational Shift in Banking is Key to Remaining Competitive
Fabio Biasella: 10/9/24 11:41 AM
The banking industry is experiencing a shift in how its customers conduct their financial business. When the last of the Baby Boomer generation makes...
2 min read
Mid-Year Check Point: Understanding the State of the Economy and the Next Era in Banking
Fabio Biasella: 7/29/24 1:45 PM
The mixed bag of challenges and opportunities the economy presents in the second half of 2024 is quickly becoming a catalyst for action. Conducting a...