Optimize Credit and Debit Card Profitability

Unlock hidden savings and profitability in your credit and debit card programs with Engage fi’s banking experts. Whether it’s renewing an existing contract or seeking a new vendor relationship, we’ve got you covered. Engage fi offers comprehensive credit card & debit card assessment, evaluation, strategy, and negotiation services to empower your financial institution for future growth. Our collaborative approach, expert guidance, and contract expertise ensure optimized vendor partnerships and increased revenue opportunities for your bank or credit union.

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Credit & Debit Assessment

This is the part our clients love. Our team joins yours at your home base or virtually, where we get key project members together and we guide a collaborative brainstorming session. This allows us to pinpoint your team's pain points with your current credit, debit and ATM Vendors. We will also look at opportunities for improvement, and what the ideal environment for your financial institution would look like - be it with the incumbent or a new provider.

  • Industry and Vendor Landscape
  • Payment Strategies and Growth
  • Core and API Integration
  • Marketing and Analytics
  • Risk Management
  • Vendor Relationships
  • In-house vs. Full-Service for Credit
  • Oversight for /Model Transformation

Credit & Debit Evaluation

A hands-off approach to efficient, effective evaluations. We take on the heavy lifting so your team can focus on what's important. We'll keep your team involved at a high level throughout the credit/debit vendor RFP collection and manage the vendor communications the entire way, setting up demos and reference calls so your team gets the important information without being tied down.

Executives With Tablet Are Evaluating The Situation
  • Non-Interest Income
  • Member and Operational Experience
  • Reporting and Analytics
  • Call-Center Support
  • Results from Internal Assessments
  • Vendors that Best Align Strategically
  • Statement/Print Vendors
  • Vendor RFPs
  • Vendor Demos
  • Vendor Comparisons
  • Scoring
  • Risk & Fraud Management
  • Portfolio Optimization
  • Plastics Providers
  • Vendor Due Diligence
  • System Integration
  • Relationship Management
  • Vendor References
  • Current Contract
  • Loyalty/Rewards
  • Implementation Oversight
Making A Presentation

Credit & Debit Strategy

We get so excited about building a strong strategy to bring your financial institution into the future. Our passion for understanding the market and helping our clients really comes into play here. Once all the credit/debit vendor data has been collected, we bring it all together in a transparent, easy to understand way so your team can be confident you're making the best decision for your future.

  • Prioritization
  • Implementation
  • Pricing Comparisons
  • Consumer Experience
  • In-house vs. Full Service Longterm
  • Risk and Fraud Management
  • Roadmap Planning & Milestones
  • Regulatory IS&T Compliance Guidance
  • Exam Readiness
  • Audit Compliance

Credit & Debit Negotiation

This is the part of the project that our team enjoys most. We know what is hiding in your contracts. The money we uncover for our clients is unparalleled. We believe so strongly in our process that we guarantee our price. If you've already decided on a credit/debit vendor or are happy with your incumbent but are curious about your options, give us a call. This is where we can make a huge difference.

CRDB Negotiate
  • Custom Contracts
  • VISA/Mastercard
  • Debit Networks
  • Full-Service Provider
  • Integration Partners
  • Vendor Bids
  • Contract Review
  • Contract Translation
  • Vendor Management
  • Pricing Matrices
  • Project Oversight
  • Pricing Comparisons
Digital Virtual Issuance

Read this article by Strategic Consultant Jennifer Kerry exploring the importance of digital issuance and explains questions you should ask if you are considering a card processor change.

Meet one of our Credit & Debit Experts

Nicole Steffensmeier is one of our Credit & Debit Experts - with over 20 years of experience in the bank and credit union industry, Nicole and the team are helping financial institutions through all stages of their credit & debit projects. Want to know more about Nicole? Check out her bio.