What the Team Says About Andres
Andres is driven, loyal, focused on clients, and a leader. He has the ability to connect with anyone and to lead without coming across as dominating. He is most admired for his passion, job empathy, and willingness to help Engage fi succeed. He is genuinely interested in the company’s and clients’ growth.
Andres’ Bio
Andres Pasantes is a highly accomplished executive with over 25 years of experience in the financial services industry, currently serving as President & COO at Engage Fi. With a proven track record in operational leadership and client experience optimization, he brings deep expertise in business operations, strategic planning, and technology transformation across the banking and fintech sectors.
Throughout his career, Andres has collaborated with more than 1,000 financial institutions, excelling in areas such as technology assessments, contract negotiations, mergers and conversions, and cultivating long-term executive relationships. His expertise spans core account processing, payment ecosystems, and digital transformation, where he has led initiatives to modernize operations, enhance customer experiences, and future-proof financial institutions.
Before joining Engage Fi, Andres held senior roles at industry leaders such as Fiserv, Open Solutions Inc., FIS, and D+H, where he led innovation and transformation efforts within the credit union and community bank sectors. These experiences have shaped him into a dynamic, strategic leader with the vision and insight required to drive growth and innovation in his current role.
Andres holds a bachelor’s degree in International Affairs from Florida State University, providing him with a broad, interdisciplinary perspective on the global financial landscape. Based in Orlando, Florida, he enjoys a balanced life that includes fitness, travel, and quality time with his wife, Collette, and their sons, Nathaniel and Mathias. His dedication to professional excellence is matched by his commitment to personal well-being and family.
Andres’ Expertise
Strategy
Technology
Credit
Debit
Online
Mobile
Bill Pay