Meet our Bank and Credit Union Experts

"Teamwork is the secret that makes common people achieve uncommon results."

Ifeanyi Enoch Onuoha

Chosen specifically for their deep industry insights and specialized expertise, our team conducts comprehensive assessments of banks or credit unions' existing operations, scrutinizes vendor offerings, devises forward-looking strategic initiatives, and brokers contract agreements.

Invite us to steer your bank or credit union towards universally beneficial solutions. Our team blends effortlessly with yours, driving outcomes that significantly enhance your financial performance. 


Executive Team

Jennifer Addabbo

Co-Founder & Chief Executive Officer

Andres Pasantes

President & Chief Operations Officer

Charisa Lin

Chief Financial Officer

Ted Hassenfelt

Chief Technology Officer

Robyn Lopez

SVP, Operations & Marketing

Trisa Wetzel

SVP, Client & Partner Relations

Amy Martel

SVP, Consulting Services

Mike Bressanelli

VP, Business Development & Strategic Consulting

Courtnay Sanderfer

VP, Human Resources

Lisa St. Germain

VP, Product Management


Client Experience

Fabio Biasella

Director, Strategic Services

Virginia Heyburn

Director, Research, Insights & Advocacy

Andrea Rusnak

Director, Consulting Services, Payments Group

Jackie Gerloski

Director, Contract Negotiation & Administration

Traci Carpenter

Director, Consulting Services

Ashley Beck

Program Manager

Ryan Beilman

Strategic Consultant

Jason Browning

Strategic Consultant

Megan Cummins

Strategic Consultant

Kara Day

Strategic Consultant

Joe Dugan

Strategic Advisor

Ava Farrell

Senior Strategic Consultant

Nicole Koury

Consultant, Conversion Services

Cindy LaFave

Strategic Consultant

Doug Lokrantz

Program Manager

Stacey McClure

Strategic Consultant

Joel Morehouse

Strategic Consultant

Jacy Mosser

Manager, Program Services

Liz Ouellette

Strategic Consultant

Jamie Reid

Project Coordinator

Terhi Roach

Analyst, Consulting Services

Terri Saulter

Strategic Consultant

Brad Scholl

Strategic Consultant

Penny Schultz

Consultant, Conversion Services

Nick Seier

Application Support Analyst

Tricia Smith

Program Manager

Terri Spencer

Strategic Consultant, Training & Contact Center Services

Nicole Steffensmeier

Strategic Consultant, Payments & Technology

Kody Tuupo

Strategic Consultant



Crissandra Fry

Area VP, Strategic Consulting

Emily Harrington

Area VP, Strategic Consulting

Dan Klemetsen

Area VP, Strategic Consulting

Kellie Lowder

Area VP, Strategic Consulting

Mark Mahoney

Area VP, Strategic Consulting

John Price

Area VP, Strategic Consulting

Brian Sprague

Area VP, Strategic Consulting

Tim Wilkinson

Area VP, Strategic Consulting

Ana Stock

Director, Relationship Management


Sales Operations

Jake Fowler

Director, Business Development

Sheila Wilson

Senior Sales Operations Specialist

Stacy Richards

Sales Operations Specialist

Brandon Carter

Sales Enablement Specialist



Shannon Crandall

Director, Marketing

Kristina Wendell

Digital Media Strategist

Lucy Humphreys

Marketing & Events Coordinator


Human Resources

Johanna Rogers

Learning & Development Specialist

Gaia Miller

Executive Assistant



Justine Bennett

Accounting Manager

Rodd Johnson

Senior Financial Analyst

Debbie Survant

Accounting Specialist



Will Berry

Systems Administrator

Jeff Brines

Pricing Analyst

Allison Draughn

Senior Business & Quality Assurance Analyst

Tonia Houghton

Technology & Data Specialist

Evan Markley

Manager, Analytics

Tyler Valkavich

.Net Full Stack Developer