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Employee Spotlight – Lisa St. Germain

Employee Spotlight – Lisa St. Germain

The Employee Spotlight this month is on Lisa St. Germain. Lisa is a newer member of the Engage fi family. She joined the team in January as Vice President, Client Experience after one of Engage fi’s inaugural board members connected Lisa and CEO, Jennifer Addabbo. In this role, Lisa leads the consulting and project management teams as she ensures that the commitments that Engage fi makes to our clients are delivered with quality and satisfaction.

Prior to joining the team at Engage fi, Lisa worked with Fiserv and helped banks and credit unions with the key goals and maximizing the value of their core systems through improving buyer engagements, driving organizational alignment, and improving overall efficiency. Lisa’s strengths carry over well as she leads her teams to develop visions and sustainable strategies in order to build on client success in close cooperation with all company departments.

Originally from Plainfield, Connecticut, Lisa grew tired of long cold winters, and hot, hot summers and now resides in sunny San Diego, California where she can drive the 101 (PCH) anytime she likes. In addition to that lovely drive, Lisa enjoys regular visits to Orange Theory, reading, running, trapezing, live music events, surfing, boating, and cycling. In fact, Lisa is a self-proclaimed adrenaline seeker.

As if that isn’t enough adventure, Lisa is a mother of two boys that have grown to become a Chef and a Chemist; and a grandmother of two boys, Tanner, 4, and Grayson, three months. A funny, hardworking, loving person, Lisa is always up for an adventure of any kind. One of Lisa’s goals is to “become a crazy 90-year-old.”

Want to know more about one of the newest members of the Engage fi team? Ask Alexa to play “Californication” and read on.

Q&A with Lisa

Q:  What do you enjoy most about working here?                                    A: The people and culture.  It is a culture of smart people who put our clients at the center of our decisions.

Q: What would the title of your autobiography be?                                A: I did it my way.

Q: Weirdest thing you’ve ever eaten?                                                        A: Fois Gras Lollipops.

Q: First concert?                                                                                            A: ZZ Top and Sammy Hagar.

Q: What does true leadership mean to you?                                            A: Serving others.

Q: What are your top three life highlights?                                                A: Watching my two sons marry my wonderful daughter-in-laws, watching my sons become fathers, mentoring others to be their best.

Q: Describe Engage fi in 5 words or less:                                                    A: Energizing, intelligent, innovative, Client-centric.

Q: Best vacation you’ve taken?                                                                  A: All of them!

Q: Are you messy or organized?                                                                  A: I am messily organized.  It works for me.

Q: What is your spirit animal?                                                                        A: Hummingbird.

Q: What book did you read last?                                                                A: Intuitive Fasting.

Q: What was your favorite book, toy, or outfit as a child?                        A: Little Women and Barbie dolls.

Q: When was the last time you laughed so hard you cried?                  A: When my boyfriend said he enrolled in ballroom dancing.

Q: What is the coolest or most important trend you see today?            A: The FinTech Explosion.

Q: What chore do you hate?                                                                      A: Emptying the garbage and pumping gas.

Q: Are you a hunter or a gatherer?                                                            A: Hunter.

Q: What is your favorite 90’s jam?                                                                A: Anything by the Red-Hot Chili Peppers.

Q: Have you ever met anyone famous?                                                    A: Smokey Robinson.

Q: What is on the radio in your car?                                                            A: Podcasts, Classic Rock.

Q: Do you have any advice for new hires?                                                A: Be open to everything that we are doing.

Q: When are you are happiest?                                                                  A: When I am giving to others.

Q: What is your favorite holiday?                                                                A: Christmas, I love to give people presents!

Q: Is the glass half empty or half full?                                                          A: Always half full!

Q: What makes you laugh?                                                                          A: Really corny jokes.

Q: What is your guilty pleasure?                                                                  A: A butcher sale!  I will hunt down a bargain.

Q: If you could only have one meal for the rest of your life, what would it be?                                                                                                A: Lox and Bagels.

Q: What is your definition of success?                                                        A: Being a good human.

Q: If you could pick one theme for Engage fi to turn into a book about the company, what would you choose?                                        A: Culture Matters!

Q: If you could learn to do any one thing, what would it be?                A: Get up on the damn water skis!

Q: When you have 30 minutes of free time, what are you doing?          A: Reading.

Q: Do you have a motto or a mantra? What is it?                                    A: “No excuses.”

Q: What would you do if you won the lottery?                                          A: Buy a lake house, travel the world.

Q: What is the best advice you’ve ever been given?                              A: By a Holocaust survivor I met in an airport- When I asked her “How do you learn to love again when you have witnessed so much hate?”  Her response was “Because my child, love is the only thing that brings us forward. “



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