1 min read
Fabio Biasella: 9/25/25 11:34 AM
Consumer sentiment is drifting south again. The University of Michigan’s index fell six percent in August and sits nearly fourteen percent below last year. That headline masks the reality every banker sees daily: America’s economy has split into two...
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2 min read
James White: 9/23/25 3:10 PM
Banks and credit unions have spent decades piling up customer and member data across cores, lending systems, digital platforms, and call centers....
2 min read
Dr. Art Harper: 9/17/25 1:39 PM
Fraud is evolving as quickly as the payments landscape itself, and credit and debit cards remain a prime target. For banks and credit unions, staying...
3 min read
Joe Dugan: 9/11/25 2:39 PM
After 30 years in this industry, I’ve seen “efficiency” become synonymous with downsizing. Since the early ’90s, when efficiency was only considered...
1 min read
Dr. Art Harper: 9/4/25 2:21 PM
"Fair Banking for All" is a strategic principle focused on ensuring equitable, inclusive, and transparent access to financial services. For credit...
2 min read
Fabio Biasella: 9/2/25 1:48 PM
The first half of 2025 is in the books. Credit unions managed the turbulence of these months with steadiness, showing modest but positive growth...
1 min read
James White: 8/27/25 10:25 AM
CRM was pitched as the brain of modern banking. Instead, it became a bloated filing cabinet that is expensive, unloved, overfed with bad data, and...
2 min read
Dr. Art Harper: 7/31/25 11:20 AM
Adapting to the digital currency landscape in the wake of JPMorgan’s Announcement
2 min read
Dr. Art Harper: 5/13/25 11:32 AM
Mastercard and Visa both recently unveiled powerful AI-enabled advancements that will change the payments industry. These announcements are not just...
4 min read
Andres Pasantes: 5/9/25 9:07 AM
In the early 1990s, I made a pivotal shift in my career, from traditional banking at Bank of America (originally NationsBank) to the evolving world...
