Andrea’s Bio
Andrea Rusnak is an experienced financial services and payments professional that has over seventeen years of experience in the credit union industry. Andrea has worked with credit unions to help with their respective strategies, innovations, and optimization of processes to drive member engagement in payment channels. Andrea has extensive experience in managing client relationships, leading teams, and assisting credit unions with their portfolio growth. Prior to joining Engage fi, Andrea was with KeyPoint Credit Union as their Director, Payment Strategies leading the development and execution of payment initiatives in alignment with the organization’s objectives and priorities. Andrea also worked for PSCU as the VP of Account Management for six years, leading a team of account executives and counseling credit unions on their payment strategies. Prior to joining PSCU, Andrea was with another CUSO, Co-op Solutions as the Business Development Manager. Andrea led a team of client business executives that were responsible for delivering excellent member solutions and experiences for payment portfolios.
Andrea serves as the Vice Chair for the Southern California and Nevada CUES Council, and she has been an active member on this council since 2013. Also, Andrea serves as a Co-Leader for the Bay Area Sister Society in San Francisco, CA, and she has been involved with this group since 2015. In 2018, Andrea was recognized with the Emerging Leader Award from the Global Women’s Leadership Network, highlighting her accomplishments of an emerging female leader working in the credit union movement, advancing the mission of the GWLN, and reflective of her efforts to champion women’s leadership in the credit union industry. In 2020, Andrea became a Credit Union Development Educator (CUDE) from the National Credit Union Foundation.
Andrea is the Director of Consulting Services, Payments Group for Engage fi. In this role, Andrea will work with a collaborative team to create, innovate, and make a positive impact made on the business, including the client experience. She is responsible for all aspects of processes, tools, and people related to the Engage fi consulting practice. Andrea will set the strategic direction, guide complex negotiation and vendor management responsibility, overseeing the tactical execution of the administration. Andrea will provide thought leadership via webinars and tradeshow presence.
Andrea’s Fun Facts
Favorite All-Time Song: One – U2
Favorite Cities: Hawaii, Palm Springs, Scottsdale, Singapore, San Diego, New York City
A trait that best describes me (in one word): Driven
Dream Job (besides the one I have now): Professional photographer/blogger that would travel the world taking pictures of various historic sites
Favorite Movies: Forrest Gump, Top Gun, The Family Stone, As Good As It Gets
Andrea’s Expertise
Strategy
Technology
Credit
Debit
Brand
Online
Mobile
Bill Pay
Loyalty
